Your AI is only as smart as the context behind it.
“Tell me everything
about this order.”
Orders live in Shopify, payments in Stripe, fulfillment in ShipStation, support in Zendesk. Loxtep connects it all into one place and gives you the full picture in a single query.
How it works
From five tools and no answer to one context your AI can reason over
Loxtep connects your systems, links your entities, and captures your decisions — building the unified context layer that lets you and your AI reason over the full picture.
Connect every system
Plug in Shopify, Stripe, ShipStation, Zendesk, Klaviyo, QuickBooks — every tool that touches your orders and customers. Loxtep ingests events as they happen, not after the fact.
Correlate by order and customer
Events from different systems are automatically correlated. An order in Shopify, its payment in Stripe, its shipment in ShipStation, and its support ticket in Zendesk — all linked to one order, one customer.
Capture decision traces
When someone approves a refund, makes an exception, or escalates a case — Loxtep captures who decided, why, and what precedent they followed. Decisions become searchable data, not tribal knowledge lost in Slack.
Ask, analyze, act — or let AI do it
"Tell me everything about this order." One query returns the full context and decision history. Ask yourself, or hand the context to AI agents that can reason over the complete picture — not hallucinate from fragments.
Platform
The context engine that makes your AI actually work
CRMs give AI current state. Warehouses give it history. Loxtep gives it context — the full picture of what happened, who decided, and why. That's what AI needs to reason, not guess.
Cross-System Entity Linking
Every order, customer, payment, shipment, ticket, and campaign is linked across systems. A Shopify order connects to its Stripe payment, its ShipStation shipment, and its Zendesk ticket — automatically.
Decision Traces
When someone approves a refund, overrides a policy, or escalates a case, Loxtep captures who decided, why, and what precedent they used. Decisions become searchable, explainable data — not lost context.
Process Intelligence
Loxtep discovers how your operations actually work by analyzing event patterns. Feed these patterns to AI agents that spot bottlenecks, predict exceptions, and surface insights your team would miss — without manual mapping.
Recommended Next Actions
With full context and decision history, Loxtep — or your AI — recommends what to do next: escalate, apply policy, follow precedent, or flag for review. AI-powered decisions based on the complete picture, not gut feel.
Real-Time Event Ingestion
Events are ingested as they happen — not loaded overnight. When an order is placed, a payment fails, or a ticket is opened, Loxtep knows immediately. Context is always current, never stale.
Governed & Auditable
Organization-scoped data isolation, fine-grained access control, and complete audit trails. Every entity, every decision trace, every query is logged and attributable. Built for teams that need compliance.
Why your company needs context intelligence
Stop thinking in terms of data in a table. Think in terms of a Data Asset.
A complete data product is more than the table. It’s the lexicon, thesaurus, ontology, and the process graph (how data is produced and linked) — the whole discovery layer — plus consumption, governance, lineage, quality, and security. In Loxtep we call that a Data Asset. Building and governing Data Assets is how we solve the context problem: your systems and your AI get one coherent, discoverable, governed picture instead of scattered tables.
Discovery — the whole picture
A table tells you columns and rows. A Data Asset tells you what every field means, how it relates to other data, and how to find it. That’s discovery — and it’s how Loxtep gives your AI context.
- ·Lexicon: what things are called and what they mean
- ·Thesaurus: how terms relate and map across systems
- ·Ontology: how concepts connect and what depends on what
- ·Process graph: how this data is produced, linked to other entities, and traced through decisions
Consumption — how it’s used
Data that can’t be consumed reliably might as well not exist. In Loxtep, every Data Asset includes consumption interfaces and contracts — so context is not only discoverable but usable by your apps and AI.
- ·APIs, webhooks, and streaming interfaces
- ·Who can access what, and under what contract
- ·SLA, freshness, and reliability guarantees
Governance, lineage, quality, security
AI that reasons over your data needs to know it’s correct, traceable, and safe to use. Loxtep Data Assets bundle governance, lineage, quality, and security so the context you feed to AI is trustworthy and auditable.
- ·Governance: policies, access, and compliance
- ·Lineage: where data came from and where it goes
- ·Quality: rules, checks, and fitness for use
- ·Security: classification, PII, and audit trails
How Loxtep solves the context problem
Loxtep doesn’t hand AI raw tables. It models and serves data as Data Assets — with discovery (lexicon, thesaurus, ontology, and the process graph of how data is produced and linked), consumption interfaces, governance, lineage, quality, and security built in. That’s how we deliver the context your AI needs to reason instead of guess.
Why this is critical in the AI world
Context intelligence is what separates AI that reasons from AI that hallucinates.
AI needs context, not just bytes
Models that only see tables hallucinate relationships and meanings. Context intelligence — lexicon, ontology, lineage, quality — gives AI the structure to reason instead of guess.
Explainability requires lineage
When AI recommends an action or answers a question, you need to know where the data came from and how good it is. Lineage and quality metadata make AI outputs auditable and trustworthy.
Governance at the edge
AI that touches production data must respect access control, PII handling, and compliance. Every Loxtep Data Asset carries governance and security metadata — so you scale AI without scaling risk.
Outcomes
Faster resolution. Consistent decisions. AI that finally has the full picture.
When AI has the full context, it stops guessing and starts reasoning.
"Tell me everything about this order"
One query returns the full context and decision history — no manual assembly across 5+ tools. Order, payment, shipment, support ticket, refund, and every decision that was made along the way.
Open Shopify, check Stripe, search ShipStation, dig through Zendesk, ask the team in Slack. 20 minutes per escalation.
One query. Full picture. Seconds.
"Explain this exception"
Every refund, override, and escalation has a stored decision trace: who approved it, why, and what precedent they followed. No tribal knowledge. No Slack archaeology.
"Why did we refund this?" → DM the person who handled it → hope they remember → no answer if they left the company.
Decision trace: who, why, precedent. Searchable and auditable.
"What should we do?"
With full context and historical precedent, Loxtep recommends next actions. Escalate, apply policy, follow precedent — consistent decisions based on the complete picture, not gut feel.
Every agent makes their own call. Inconsistent outcomes. Senior staff spend half their time answering the same questions.
Recommended action with supporting context. Consistent. Explainable.
"Let AI handle it"
AI agents reason over one connected context with decision traces — not siloed data from five different APIs. No hallucination from missing context. No wrong answers from partial information.
AI sees one system at a time. Hallucinates when context is missing. Can't explain its reasoning.
AI reasons over full context. Traces every decision. Scales your team without scaling your headcount.
Pricing
Pay for context, not for idle infrastructure
We're finalizing pricing ahead of general availability. Join early access now to lock in the best rates and help us get it right.
How we'll price
Designed so your context grows with your business, not your bill.
- Usage-based — pay for connected systems and query volume
- Free tier for development and experimentation
- No surprise overages — clear usage dashboards
- No long-term contracts required
- Volume pricing for enterprise
- Self-serve and enterprise plans at launch
Join the waitlist
Be among the first to give your AI the full context on every order.
- Full platform access during beta
- Direct Slack channel with the founding team
- Shape the roadmap — your feedback drives what we build
- Locked-in launch pricing when we go GA
- White-glove onboarding for your first integration
- Private community of founding users
Stop feeding your AI fragments. Start giving it the full picture.
Join the waitlist for early access. Connect your systems, build the context layer, and give your AI everything it needs to reason over any order or customer.